Thank you Jerome's Lake Forest, CA We needed a couch, so we walked into Jerome's Lake Forest. WOW! We worked with a very knowledgeable sales person named Roxie who helped us through the large inventory of sofas. Within a very short time she focused in on what we wanted...Read more
***Good experience turned very bad*** I am stuck with an almost $3,000 sectional that I purchased from the South Bay location; which is extremely hard and uncomfortable and a hideous color. The color is very different than how it appeared on the show room floor. The...Read more
Jerry Navarra and his staff don't care about customer service or support!! Customer service lol My name is Ron, I purchased the below described Dual Recliner loveseat. When I purchased the loveseat I made a point of telling the woman in the office that I was a 75 yr....Read more
Jeromes Furniture Furniture Set Review
I've been calling Jeromes since December, it is now April. I still have furniture that is awaiting repair from manufacture defect.
Jeromes Furniture Same Day Delivery Service Review
36 hours later. Still no delivery. Paid for same day delivery and it's 11:28pm the next day with no furniture. The manager said there's nothing he can do about it. DO NOT ORDER FROM JEROME'S.
Bad experience with delivery , they dont care about because ist a third party who does delivery but they should care because is part of their bussines
Jeromes Furniture Chest Of Drawers Review
Just bought a night stand and chest of drawers from jeromes and the smell is very toxic after three weeks, cannot sleep in the bedroom any solution I understand its made in china and they use material that causes cancer. Help
Driver forgot to pick up old furniture after delivering new. Took 30 min to get thru to customer service, then they called back and said driver didn't pick up due to white bugs? He didnt even see it, so we called to talk with manager, he was rude, and didn't listen to...Read more
Dont even know where to start i purchased a dream seating sofa and loveseat and ectended warranty the center warped on loveseat after 3 months they replaced it then cushions went flat. Rrplaved cushions now sofa is warped hed to put a bed pillow to use it till they do...Read more
I purchase a sofa sleeper and paid to have it delivered. I was inform of the approximately time of delivery. So I went out for grocery and came back an hour before delivery time. The coach was on my patio. I move it in and notice that several areas were there were...Read more
I purchased a sectional with accent pillows from Jeromes a year ago. I was very satisfied with the delivery and set up. About 8 months lafer i noticed feathers coming out of the pillows??? I thought this would stop.......but it didn't...it got worst. Pretty soon i was...Read more
Went here to look for a couch. We found one. Great. Great price, great shopping experience. I asked my salesperson, Amanda, at the San Marcos, CA location every question I could possibly think of so I could know what to expect. We were charged for delivery (I guess at...Read more
Jeromes Furniture - Oney owned to me
To whom may concern Pierre Joseph a delivery driver out of escondido never paid me waited all day for hours im eleven hundred dollars in a hole and blocked me I know this not common practices among drivers he was a friend who I once helped and this is the pay back in...Read more
We have been a loyal customer of Jerome's for over 25 years. 90% of our home furnishings we purchased at Jerome's. We in the past have had good quality furniture at a great price. Well for the last 6 months we have been researching living room furniture to replace the...Read more
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