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To whom may concern Pierre Joseph a delivery driver out of escondido never paid me waited all day for hours im eleven hundred dollars in a hole and blocked me I know this not common practices among drivers he was a friend who I once helped and this is the pay back in...
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Anonymous
Anonymous

Low number starter check. Good, now you can close the account as you publicly posted a bank account and routing number.

Anonymous
Ron Carroll

this is the fake check giving to me

4.3
I liked
  • How much they want your money
  • I like the comfort of the chair
I didn't like
  • Customer service is disgusting
#1021252
Reply to reviews
We have been a loyal customer of Jerome's for over 25 years. 90% of our home furnishings we purchased at Jerome's. We in the past have had good quality furniture at a great price. Well for the last 6 months we have been researching living room furniture to replace the...
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1.5
#1020446
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Gosh!, where do I begin?.... I tried to purchase a sofa/chaise with custom color, paid for it in full and waited four weeks for it to arrive; I then got a notification telling me that the furniture was ready to be delivered, so I went ahead and scheduled the delivery...
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2.4
I didn't like
  • Customer service
#1019859
Reply to reviews

Jeromes Furniture Same Day Delivery Service Review

Jeromes Furniture
#992979
36 hours later. Still no delivery. Paid for same day delivery and it's 11:28pm the next day with no furniture. The manager said there's nothing he can do about it. DO NOT ORDER FROM JEROME'S.
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Table Review

Jeromes Furniture
#961562
1.9
Details
Bad experience with delivery , they dont care about because ist a third party who does delivery but they should care because is part of their bussines
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Jeromes Furniture Chest Of Drawers Review

Jeromes Furniture
#944787
2.4
Details
Just bought a night stand and chest of drawers from jeromes and the smell is very toxic after three weeks, cannot sleep in the bedroom any solution I understand its made in china and they use material that causes cancer. Help
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Jeromes Furniture Customer Care Review

Jeromes Furniture
#943652
1.2
Details
They do NOT back up their products! Terrible customer service. Once you buy it is your problem.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
we bought one of their most expensive recliners and purchased the extended care. I called because the stitching is already coming apart after just 2 weeks big surprise that's not covered. so now Jerome's is sending someone out, I told her I don't want the chair if it...
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1.0
I didn't like
  • Poor quality
#1007542
Reply to reviews
Bought a dining table which gets easily smudges and water rings and can not be removed. This was in the one year time frame. Jeromes does not back up their products and told me to call Guardian which is the protection plan I purchased. After speaking to a very rude...
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1.7
I liked
  • Sells rep who sold me the piece
I didn't like
  • Customer service
  • I will never do business with them
  • Customer service is disgusting
#1001816
Reply to reviews
DO NOT COME HERE TO PURCHASE ANY ITEMS. We purchased a couch and love seat in September of last year (2016). I made a complaint of how uncomfortable the products are, that was in October. The customer representative stated to give it a few months and "they will...
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2.0
I liked
  • Sales woman
#994979
Reply to reviews
I unhappy with the service purchase a sofa recliner and it doesn't support my back i having back problem from the sofa and recliners so i ask for and exchange and told them that it wasn't good for my back and offer to pay restocking fee's and they told me no that they...
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#993807
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Jeromes Furniture - Sleep center? Gives NIGHTMARES
100% FAILED, RECALLED Matress- their brand! I have a spinal fusion and now needd 2 surgeries.... I count on my mattress to be GREAT- so they claim- Admitted faulty product! I could have a small amount back...TOWARDS ANOTHER MATTRESS! WHAT!!! Like I would like to try...
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#992700
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Over the holiday season I purchased the couch that was supposed to be a Christmas gift. This item five days later. I spent five days of my holiday trying to figure out the situation. The lack of customer service and sympathy it's disgusting. Not once did they take...
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1.6
I didn't like
  • Delivery itself
  • Customer service is disgusting
#990695
Reply to reviews
We purchased a sofa on January 1st cash with our credit card, and purchased a extended warranty as well. Two days later we noticed that the cushions were collapsing in the middle. Called Jeromes customer service and they send out a technician. The technician sat on the...
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#990031
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