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Thank you Jerome's Lake Forest, CA We needed a couch, so we walked into Jerome's Lake Forest. WOW! We worked with a very knowledgeable sales person named Roxie who helped us through the large inventory of sofas. Within a very short time she focused in on what we wanted...
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#1093372
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Jeromes Furniture - Poor Quality Furniture
***Good experience turned very bad*** I am stuck with an almost $3,000 sectional that I purchased from the South Bay location; which is extremely hard and uncomfortable and a hideous color. The color is very different than how it appeared on the show room floor. The...
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4.3
I liked
  • Sales rep
I didn't like
  • Quality of furniture
  • Post customer care experience
  • Color of actual furniture
#1087983
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Jerry Navarra and his staff don't care about customer service or support!! Customer service lol My name is Ron, I purchased the below described Dual Recliner loveseat. When I purchased the loveseat I made a point of telling the woman in the office that I was a 75 yr....
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#1086738
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Jeromes Furniture Furniture Set Review

Jeromes Furniture
#1034744
I've been calling Jeromes since December, it is now April. I still have furniture that is awaiting repair from manufacture defect.
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Jeromes Furniture Same Day Delivery Service Review

Jeromes Furniture
#992979
36 hours later. Still no delivery. Paid for same day delivery and it's 11:28pm the next day with no furniture. The manager said there's nothing he can do about it. DO NOT ORDER FROM JEROME'S.
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Table Review

Jeromes Furniture
#961562
1.9
Details
Bad experience with delivery , they dont care about because ist a third party who does delivery but they should care because is part of their bussines
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Jeromes Furniture Chest Of Drawers Review

Jeromes Furniture
#944787
2.4
Details
Just bought a night stand and chest of drawers from jeromes and the smell is very toxic after three weeks, cannot sleep in the bedroom any solution I understand its made in china and they use material that causes cancer. Help
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Driver forgot to pick up old furniture after delivering new. Took 30 min to get thru to customer service, then they called back and said driver didn't pick up due to white bugs? He didnt even see it, so we called to talk with manager, he was rude, and didn't listen to...
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3.4
#1085570
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Dont even know where to start i purchased a dream seating sofa and loveseat and ectended warranty the center warped on loveseat after 3 months they replaced it then cushions went flat. Rrplaved cushions now sofa is warped hed to put a bed pillow to use it till they do...
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1.5
#1081457
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I purchase a sofa sleeper and paid to have it delivered. I was inform of the approximately time of delivery. So I went out for grocery and came back an hour before delivery time. The coach was on my patio. I move it in and notice that several areas were there were...
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1.0
I didn't like
  • Worst experience ever
#1075687
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I purchased a sectional with accent pillows from Jeromes a year ago. I was very satisfied with the delivery and set up. About 8 months lafer i noticed feathers coming out of the pillows??? I thought this would stop.......but it didn't...it got worst. Pretty soon i was...
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1.8
#1047651
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Jeromes Furniture - I shouldn't have expected anything less.
Went here to look for a couch. We found one. Great. Great price, great shopping experience. I asked my salesperson, Amanda, at the San Marcos, CA location every question I could possibly think of so I could know what to expect. We were charged for delivery (I guess at...
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3.3
#1036450
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To whom may concern Pierre Joseph a delivery driver out of escondido never paid me waited all day for hours im eleven hundred dollars in a hole and blocked me I know this not common practices among drivers he was a friend who I once helped and this is the pay back in...
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Anonymous
Anonymous

Low number starter check. Good, now you can close the account as you publicly posted a bank account and routing number.

Anonymous
Ron Carroll

this is the fake check giving to me

4.3
I liked
  • I like the comfort of the chair
  • How much they want your money
I didn't like
  • Customer service is disgusting
#1021252
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We have been a loyal customer of Jerome's for over 25 years. 90% of our home furnishings we purchased at Jerome's. We in the past have had good quality furniture at a great price. Well for the last 6 months we have been researching living room furniture to replace the...
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1.5
#1020446
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