Bad service, we bought a set of genuine leather couch last Jan 2015. One of the head rest was peeling after 1 year.
But they said it is a normal wear and tear process.......What The F it's only more than a year and it is supposed to be a genuine leather? It is obviously a manufacturers defect and they did not back it up. Genuine leather does not peel especially for over a year only. Jerome's is a joke.
DO NOT BUY anything from there!!!!!!! They werepointing fingers between the store that *** OOOps Guardian agency that handles theit warranties.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of jeromes furniture sofa. Jeromes Furniture needs to read this review and look into the issue (if any) according to poster's claims.