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Jeromes Furniture - Bunk mattress

Bought a mattress to years ago the salesman never told me I had a year to bring it back the mattress sucks my side is broken in there’s a giant lump in the middle my wife’s side with that break-in I roll and roll and roll all night trying to get comfortable my wife sleeps on the couch
Company wrote 0 private or public responses to the review from Dec 05.
1.6
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Advertised vs Delivered
Customer service
Delivery Service
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Product or Service Quality
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#1415917
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Jeromes Furniture - Delivery service is bad.

They dont deliver the day the say. And next also. And the day after. Liars.
Company wrote 0 public responses to the review from Nov 28.
1.0
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Price Affordability
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Reliability
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Warranty
Website
#1409447
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Since when do you idiots jerome furniture have delivery trucks driving around at 10:30 pm delivering furniture? Waking people up in a senior citizen community. Get a life you jerks!!!
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Company wrote 0 public responses to the review from Sep 19.
Anonymous
Someone

Stop only thinking of yourself! Maybe, just maybe, they had a lot of deliveries that day. I've had stuff delivered that late (so have my neighbors) because I understand that o...

1.0
#1359610
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We purchased a split-king adjustable bed from Jerome's May 2018. This product comes with two mattresses. One of the mattresses is defective - we know because we can compare it to the other mattress. The motor under the frame is also defective - it makes scraping noises...
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Company wrote 0 private or public responses to the review from Sep 15.
1.0
I liked
  • Salesperson was helpful - he wanted our money
I didn't like
  • Poor quality bed
  • Customer service is awful
  • No return policy
#1356409
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Ordered bedroom set back in Oct 2017. Delivered with defects, mis-aligned drawers, drawers that were hard to close, paint defects. I called and Jeromes requested that I allow them to repair the items, stating that the next set would most likely be the same. They came...
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Company wrote 0 private or public responses to the review from Sep 10.
1.2
#1352047
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Jeromes Furniture - Con artist

Attempted to buy a sofa sleeper to replace a twin bed. after looking at the delivery details the showroom supervisor said there would be a charge to haul my twin bed away. Even though it outlines a free take away removal right on their website. BUYER BEWARE Ps the sales person was bragging about Jerome having and flying his own plane. PEOPLE if you enjoy watching someone flaunting the profit they take from your pockets, buy at Jerome’s!!!
Company wrote 0 public responses to the review from Aug 06.
1.1
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1322768
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It seems many have problems with Jerome's furniture including my wife and I. We bought a mattress and could not fall asleep on it for over two hours. We woke up barely able to walk. We are not old only in our early 50,s. We called them the very next day when they...
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Company wrote 0 public responses to the review from Jul 27.
GloriousFrilledLizard
GloriousFrilledLizard

Me too! Same deal bad bed they just came out with a string line and did the bed test ... the guy told me if they dont approve wait for a while then jump up and down on the bed...

Anonymous
Amy Edey

We are going through the exact same problem with Jerome's. We bought our split-king adjustable bed at the end of May and have had nothing but trouble even getting Jerome's to ...

#1314381
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Jeromes Furniture - Check out my orders

No Body answer me all ways
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 24.
#1311627
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I purchased a sofa at Jeromes where it has down feathers. Every since I purchased it feathers are everywhere in my house. The first few moths I thought it was just new. I called several times, but the customer service SUCKED! They said oh we will get back back to you...
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Company wrote 0 private or public responses to the review from Jul 21.
3.2
I didn't like
  • Poor service
  • Lies quality of furniture uncaring customer service
  • Total lack of customer service
#1309340
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Contact Jeromes Furniture

Mailing Address:
Jeromes Furniture
16960 Mesamint St
San Diego, California 92127
United States
Phone:
(866) 633-4094
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Ordered a gray fabric platform bed online, it was delivered late in the day and after the delivery crew had assembled it and left I noticed it was a blue-gray shade. I at first assumed it was the correct color but just showed differently on my PC when I viewed it...
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Company wrote 0 private or public responses to the review from Jul 17.
#1305964
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