Since when do you idiots jerome furniture have delivery trucks driving around at 10:30 pm delivering furniture? Waking people up in a senior citizen community. Get a life you jerks!!!Read more
We purchased a split-king adjustable bed from Jerome's May 2018. This product comes with two mattresses. One of the mattresses is defective - we know because we can compare it to the other mattress. The motor under the frame is also defective - it makes scraping noises...Read more
- Salesperson was helpful - he wanted our money
I didn't like
- Bed is poor quality
- Customer service is awful
- Poor quality bed
Ordered bedroom set back in Oct 2017. Delivered with defects, mis-aligned drawers, drawers that were hard to close, paint defects. I called and Jeromes requested that I allow them to repair the items, stating that the next set would most likely be the same. They came...Read more
Attempted to buy a sofa sleeper to replace a twin bed. after looking at the delivery details the showroom supervisor said there would be a charge to haul my twin bed away. Even though it outlines a free take away removal right on their website. BUYER BEWARE Ps the...Read more
It seems many have problems with Jerome's furniture including my wife and I. We bought a mattress and could not fall asleep on it for over two hours. We woke up barely able to walk. We are not old only in our early 50,s. We called them the very next day when they...Read more
Jeromes Furniture - Check out my orders
No Body answer me all ways
I purchased a sofa at Jeromes where it has down feathers. Every since I purchased it feathers are everywhere in my house. The first few moths I thought it was just new. I called several times, but the customer service SUCKED! They said oh we will get back back to you...Read more
I didn't like
- Total lack of customer service
- Lies quality of furniture uncaring customer service
- Poor service
Ordered a gray fabric platform bed online, it was delivered late in the day and after the delivery crew had assembled it and left I noticed it was a blue-gray shade. I at first assumed it was the correct color but just showed differently on my PC when I viewed it...Read more
Jeromes Furniture - The worst!
Please dont buy any furniture from this company. They will take your money for furniture removal then tell you what tehy will removed or not. Buy somewhere else. Bad company.
It is now almost two years later that I need to use the oops protection on a nightstand. Mind you I went into Jerome’s and spent a bit over 20,000 dollars on furniture. I now need something fixed to find out that they never registered any of the items I paid cash for....Read more
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