Attempted to buy a sofa sleeper to replace a twin bed. after looking at the delivery details the showroom supervisor said there would be a charge to haul my twin bed away. Even though it outlines a free take away removal right on their website. BUYER BEWARE Ps the...Read more
It seems many have problems with Jerome's furniture including my wife and I. We bought a mattress and could not fall asleep on it for over two hours. We woke up barely able to walk. We are not old only in our early 50,s. We called them the very next day when they...Read more
Jeromes Furniture - Check out my orders
No Body answer me all ways
I purchased a sofa at Jeromes where it has down feathers. Every since I purchased it feathers are everywhere in my house. The first few moths I thought it was just new. I called several times, but the customer service SUCKED! They said oh we will get back back to you...Read more
I didn't like
- Total lack of customer service
- Poor service
- Lies quality of furniture uncaring customer service
Ordered a gray fabric platform bed online, it was delivered late in the day and after the delivery crew had assembled it and left I noticed it was a blue-gray shade. I at first assumed it was the correct color but just showed differently on my PC when I viewed it...Read more
Jeromes Furniture - The worst!
Please dont buy any furniture from this company. They will take your money for furniture removal then tell you what tehy will removed or not. Buy somewhere else. Bad company.
It is now almost two years later that I need to use the oops protection on a nightstand. Mind you I went into Jerome’s and spent a bit over 20,000 dollars on furniture. I now need something fixed to find out that they never registered any of the items I paid cash for....Read more
Purchased a new couch and loveseat. Couch backing collapsed with in a month. Service employee came to my home and ordered new section and said it would take aprox 2 months. Another section collapsed and I was told I could do an exchange. I didn't want same manufacture...Read more
I didn't like
- Rude employee
I only plan to keep my furniture for two years before a major more, therefore decided Jerome's furniture was a good value....low end furnitue at very reasonable prices...and I am very pleased with the furniture portion of the purchase. I'm in my early 60's and have...Read more
I didn't like
- Fact that they outright lied to me
I bought a few items of furniture here at Jerome’s, and protection “oops” plan, spent about $3,500+ on 2 different bedroom sets and a dining room table w/ chairs..... 1 weeks after purchasing I noticed I began to itch. I had little bite marks up and down my arm, I...Read more
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